Insurance payments are posted to patient accounts from the EOB. All payments received will be posted within 24 hrs.

For payers who do not have Electronic Remittance (ERA), our team manually posts the insurance payments into the patient’s account matching the respective allowed amount for each charge.

To ensure that all payments received are posted, we compare bank deposits with the total payment posted in the PMS.

If the patient has co-insurance, the remaining unpaid charges will be filed to the secondary insurance as per the coordination of benefits.

Any deductibles, copays, Out-of-Pocket, and other patient responsibility stated by the insurance will be billed to the patient when the statements are generated. Before generating statements, we ensure that the patient account balance is correct and they are not billed for balances for which they are not liable. Patients’ statements are generated on a monthly basis.

Our Accounts Receivable team compares expected and actual collections, understands the cause for discrepancies, and takes corrective measures to recover the difference.

Fedora's systematic and regulated processes during each phase of the revenue cycle allow our AR team to keep Days in AR to below 25.

An initial analysis of old outstanding receivables will be performed whenever a new client joins Fedora, and corrective action will be taken to recover as much revenue as possible from claims filed prior to the client joining Fedora.

Unpaid claims are processed using a prioritization based method, with high value claims and claims approaching the insurance timely filing limits given top priority.

Any underpayment in the contracted amount or reimbursement rate of the insurance company will also be flagged and corrective action undertaken.

Insurance / Clearinghouse Credentialing

We have staff specializing in healthcare insurance enrollment & credentialing.

Our singular focus is to eliminate errors, foresee potential obstacles, and avoid delays getting you on the insurance panel of a participating provider while ensuring that you stay current. Fedora guarantees the confidentiality and security of provider information.

NPI Registry

We help physicians obtain NPIs. Any delay in obtaining a NPI risks practice cash flow, and Fedora is committed to preventing NPI related delays from negatively impacting your practice.

Migration to EMR System

With the growing need for an electronic medical record (EMR) system, Fedora can support your practice transition rollover with support in transitioning patient data from physical charts into the EMR system quickly and efficiently.

Transition from old to new Practice Management Software (PMS)

If you are planning to change your PMS, we can assist you in moving the data from the old PMS to the new PMS. Important data such as active patient demographics, recoverable patient balances, and collectible AR will be transferred, allowing you to be back in business in minimal transition time.

Provide full-featured licensed PMS free of cost

Fedora can provide an in-house Practice Management Software (Medisoft Version 12 SP2) which also includes an appointment scheduler via VPN at no additional cost to the practice.

Gateway setup

Setting up a gateway is both one of the most important and most daunting tasks for a practice. We can guide clients in selecting and configuring the right gateway for their needs.